Refund policy

 If you are at all dissatisfied with your order, please email us at support@everythingdice.com within 14 days of arrival for an exchange, replacement, or full return & refund!

Exchanges

For exchanges, please mail out your return item. After we receive the return package, we will go ahead and ship out your exchange. Alternatively, you can purchase the exchange item you want - we will mail that out immediately and then issue you a refund after we receive your first order item.

Returns & Refunds

All items need to be shipped back in the condition they arrived in, preferably in original packaging. If your item is damaged in return shipping, we may not issue a refund.

We will notify you after we've received your return package and you will be refunded on your original payment method! Please remember it can take some time for your bank or credit card company to process the refund.

Do you provide return postage?

If you aren't happy with your dice, or simply changed your mind, Everything Dice does not provide return postage. However if you received the incorrect item or a damaged/defective item in your set we will offer complimentary return postage. 

International Orders

Due to the difficulty of returning and exchanging items using international postal services, we heavily recommend a partial refund of any defective/damaged dice received. We do still offer refunds/exchanges if you are unhappy with your order. However, the cost of return postage will not be provided by Everything Dice.